Monday, 25 February 2013

DRS AND MEDICAL AIDS

I have not been this furious in a long time. So here I am ready to go book my gynea and meet the person that is going to be in my personal space for a while. Discovery told me Dr Snoek is the KeyCare network Gynae that I need to go to. Guess what!!! Dr Snoek retired! So how can Discovery not know that? So I settle for 1 of the replacements, guess what! Another surprise! They are on the KeyCare network but I have to make a co-payment of R2500! What the hell is this all about? This receptionist makes me hold forever and all my cellphone is telling me is "1 minute remaining" and she's talking to the other receptionist asking about the circles in the diary and if that appointment is still open or not. How about stop drawing circles and help me before my phone cuts. Guess hat! another surprise.... they are fully booked (all 3 doctors) and I can only be helped in 2 weeks. 7 March. I give up. I made a booking with Dr Hamman, I am rather going to ask him for advice. I need the code to get authorization for my hospital stay and I need to have the re-assurance of knowing who's going to help me deliver because I am freaking out!